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Client's Charter Achievement January 2018

  

Achievement of Client's Charter FDPM  

For January 2018

NO CLIENT'S CHARTER NO. OF ACTIVITIES THAT ACHIEVED THE TARGET

PERCENT (%) PERFORMANCE
BY TARGET
1 All requests for information on management, development and conservation of forest resources as well as forest industries shall be entertained within one (1) week from the date such requests were made except for information not readily available in the Department. Within 1 week More than 1 week but less than 2 weeks More than 2 weeks Within 1 week More than 1 week but less than 2 weeks More than 2 weeks
11 0 0 100 0 0
2 Technical advice on management, development and conservation of forest resources, as well as forest industries shall be forwarded within two (2) weeks from the date such requests were made except for matters requiring specific studies. Within 2 week More than 2 week but less than 4 weeks More than 4 weeks Within 2 week More than 2 week but less than 4 weeks More than 4 weeks
0 0 0 0 0 0
3 All requests for unrestricted publications shall be distributed within two (2) weeks from the date such requests were made Within 2 week More than 2 week but less than 4 weeks More than 4 weeks Within 2 week More than 2 week but less than 4 weeks More than 4 weeks
0 0 0 0 0 0
4 All applications to attend in-service training organized by the Department shall be notified within two (2) weeks after the closing date for such applications. Within 2 week More than 2 week but less than 4 weeks More than 4 weeks Within 2 week More than 2 week but less than 4 weeks More than 4 weeks
1 0 0 100 0 0
5 All applications to attend courses at the Forestry School in Kepong and the Logging Training Centre in Terengganu shall be notified within one (1) month after the dates of interviews. Within 1 month

More than 1 month but less than 2 months

More than 2 months Within 1 month

More than 1 month but less than 2 months

 More than 2 months
0 0 0 0 0 0
6 All progress reports on forest development projects shall be submitted to the central agency not later than the date stipulated. Before the stipulated date On the stipulated Date Over the stipulated date Before the stipulated date On the stipulated Date Over the stipulated date
0 3 0 0 100 0
7 Results of tenders for the implementation of forest development projects shall be made known not later than four (4) months after such tenders were issued. Within 4 months More than 4 week but less than 5 months More than 5 months Within 4 months More than 4 week but less than 5 months More than 5 months
0 0 0 0 0 0
8 Actions to forward the contract progress payment documents to the Treasury shall be undertaken within one (1) month from the date of application provided all conditions are fulfilled. Within 1 month More than 1 month but less than 2 months More than 2 months Within 1 month More than 1 month but less than 2 months More than 2 months
0 0 0 0 0 0
9 Performance bonds shall be released within one (1) month after the expiry date of such bonds. Within 1 month More than 1 month but less than 2 months More than 2 months Within 1 month More than 1 month but less than 2 months More than 2 months
0 0 0 0 0 0
10 All complaints pertaining to forestry services shall be acted upon within three (3) days after such complaints were received. Within 3 days More than 3 days but less than 7 days More than 7 days Within 3 days More than 3 days but less than 7 days More than 7 days
11 3 0 100 100 0
  Overall
23 3 0 88 12 0

Client's Charter Achievement March 2018

  

Achievement of Client's Charter FDPM  

For March 2018

NO CLIENT'S CHARTER NO. OF ACTIVITIES THAT ACHIEVED THE TARGET

PERCENT (%) PERFORMANCE
BY TARGET
1 All requests for information on management, development and conservation of forest resources as well as forest industries shall be entertained within one (1) week from the date such requests were made except for information not readily available in the Department. Within 1 week More than 1 week but less than 2 weeks More than 2 weeks Within 1 week More than 1 week but less than 2 weeks More than 2 weeks
0 0 0 0 0 0
2 Technical advice on management, development and conservation of forest resources, as well as forest industries shall be forwarded within two (2) weeks from the date such requests were made except for matters requiring specific studies. Within 2 week More than 2 week but less than 4 weeks More than 4 weeks Within 2 week More than 2 week but less than 4 weeks More than 4 weeks
22 0 0 100 0 0
3 All requests for unrestricted publications shall be distributed within two (2) weeks from the date such requests were made Within 2 week More than 2 week but less than 4 weeks More than 4 weeks Within 2 week More than 2 week but less than 4 weeks More than 4 weeks
2 0 0 100 0 0
4 All applications to attend in-service training organized by the Department shall be notified within two (2) weeks after the closing date for such applications. Within 2 week More than 2 week but less than 4 weeks More than 4 weeks Within 2 week More than 2 week but less than 4 weeks More than 4 weeks
8 0 0 100 0 0
5 All applications to attend courses at the Forestry School in Kepong and the Logging Training Centre in Terengganu shall be notified within one (1) month after the dates of interviews. Within 1 month

More than 1 month but less than 2 months

More than 2 months Within 1 month

More than 1 month but less than 2 months

 More than 2 months
89 0 0 100 0 0
6 All progress reports on forest development projects shall be submitted to the central agency not later than the date stipulated. Before the stipulated date On the stipulated Date Over the stipulated date Before the stipulated date On the stipulated Date Over the stipulated date
0 6 0 0 100 0
7 Results of tenders for the implementation of forest development projects shall be made known not later than four (4) months after such tenders were issued. Within 4 months More than 4 week but less than 5 months More than 5 months Within 4 months More than 4 week but less than 5 months More than 5 months
0 0 0 0 0 0
8 Actions to forward the contract progress payment documents to the Treasury shall be undertaken within one (1) month from the date of application provided all conditions are fulfilled. Within 1 month More than 1 month but less than 2 months More than 2 months Within 1 month More than 1 month but less than 2 months More than 2 months
0 0 0 0 0 0
9 Performance bonds shall be released within one (1) month after the expiry date of such bonds. Within 1 month More than 1 month but less than 2 months More than 2 months Within 1 month More than 1 month but less than 2 months More than 2 months
0 0 0 0 0 0
10 All complaints pertaining to forestry services shall be acted upon within three (3) days after such complaints were received. Within 3 days More than 3 days but less than 7 days More than 7 days Within 3 days More than 3 days but less than 7 days More than 7 days
7 1 2 70 10 20
  Overall
128 7 2 93.5 5 1.5

Damar

No Local Name Scientific Name
1 Kapur Dryobalanops aromatica
2 Giam Hopea spp.
3 Chengal Neobalanocarpus heimii
4 Balau Shorea spp.
5 Merbau Intsia spp.
6 Karas Aquilaria spp.

Client's Charter Achievement July 2017

 

Achievement of Client's Charter FDPM  

For July 2017

NO CLIENT'S CHARTER NO. OF ACTIVITIES THAT ACHIEVED THE TARGET

PERCENT (%) PERFORMANCE
BY TARGET
1 All requests for information on management, development and conservation of forest resources as well as forest industries shall be entertained within one (1) week from the date such requests were made except for information not readily available in the Department. Within 1 week More than 1 week but less than 2 weeks More than 2 weeks Within 1 week More than 1 week but less than 2 weeks More than 2 weeks
3 0 0 100 0 0
2 Technical advice on management, development and conservation of forest resources, as well as forest industries shall be forwarded within two (2) weeks from the date such requests were made except for matters requiring specific studies. Within 2 week More than 2 week but less than 4 weeks More than 4 weeks Within 2 week More than 2 week but less than 4 weeks More than 4 weeks
29 0 0 100 0 0
3 All requests for unrestricted publications shall be distributed within two (2) weeks from the date such requests were made Within 2 week More than 2 week but less than 4 weeks More than 4 weeks Within 2 week More than 2 week but less than 4 weeks More than 4 weeks
15 0 0 100 0 0
4 All applications to attend in-service training organized by the Department shall be notified within two (2) weeks after the closing date for such applications. Within 2 week More than 2 week but less than 4 weeks More than 4 weeks Within 2 week More than 2 week but less than 4 weeks More than 4 weeks
33 0 0 0 0 0
5 All applications to attend courses at the Forestry School in Kepong and the Logging Training Centre in Terengganu shall be notified within one (1) month after the dates of interviews. Within 1 month

More than 1 month but less than 2 months

More than 2 months Within 1 month

More than 1 month but less than 2 months

 More than 2 months
93 0 0 100 0 0
6 All progress reports on forest development projects shall be submitted to the central agency not later than the date stipulated. Before the stipulated date On the stipulated Date Over the stipulated date Before the stipulated date On the stipulated Date Over the stipulated date
0 2 0 0 100 0
7 Results of tenders for the implementation of forest development projects shall be made known not later than four (4) months after such tenders were issued. Within 4 months More than 4 week but less than 5 months More than 5 months Within 4 months More than 4 week but less than 5 months More than 5 months
4 0 0 100 0 0
8 Actions to forward the contract progress payment documents to the Treasury shall be undertaken within one (1) month from the date of application provided all conditions are fulfilled. Within 1 month More than 1 month but less than 2 months More than 2 months Within 1 month More than 1 month but less than 2 months More than 2 months
0 0 0 0 0 0
9 Performance bonds shall be released within one (1) month after the expiry date of such bonds. Within 1 month More than 1 month but less than 2 months More than 2 months Within 1 month More than 1 month but less than 2 months More than 2 months
0 0 0 0 0 0
10 All complaints pertaining to forestry services shall be acted upon within three (3) days after such complaints were received. Within 3 days More than 3 days but less than 7 days More than 7 days Within 3 days More than 3 days but less than 7 days More than 7 days
5 0 0 100 0 0
  Overall
182 2 0 99 1 0

Client's Charter Achievement August 2017

 

 

Achievement of Client's Charter FDPM  

For August 2017

NO CLIENT'S CHARTER NO. OF ACTIVITIES THAT ACHIEVED THE TARGET

PERCENT (%) PERFORMANCE
BY TARGET
1 All requests for information on management, development and conservation of forest resources as well as forest industries shall be entertained within one (1) week from the date such requests were made except for information not readily available in the Department. Within 1 week More than 1 week but less than 2 weeks More than 2 weeks Within 1 week More than 1 week but less than 2 weeks More than 2 weeks
3 0 0 100 0 0
2 Technical advice on management, development and conservation of forest resources, as well as forest industries shall be forwarded within two (2) weeks from the date such requests were made except for matters requiring specific studies. Within 2 week More than 2 week but less than 4 weeks More than 4 weeks Within 2 week More than 2 week but less than 4 weeks More than 4 weeks
29 0 0 100 0 0
3 All requests for unrestricted publications shall be distributed within two (2) weeks from the date such requests were made Within 2 week More than 2 week but less than 4 weeks More than 4 weeks Within 2 week More than 2 week but less than 4 weeks More than 4 weeks
15 0 0 100 0 0
4 All applications to attend in-service training organized by the Department shall be notified within two (2) weeks after the closing date for such applications. Within 2 week More than 2 week but less than 4 weeks More than 4 weeks Within 2 week More than 2 week but less than 4 weeks More than 4 weeks
33 0 0 0 0 0
5 All applications to attend courses at the Forestry School in Kepong and the Logging Training Centre in Terengganu shall be notified within one (1) month after the dates of interviews. Within 1 month

More than 1 month but less than 2 months

More than 2 months Within 1 month

More than 1 month but less than 2 months

 More than 2 months
93 0 0 100 0 0
6 All progress reports on forest development projects shall be submitted to the central agency not later than the date stipulated. Before the stipulated date On the stipulated Date Over the stipulated date Before the stipulated date On the stipulated Date Over the stipulated date
0 2 0 0 100 0
7 Results of tenders for the implementation of forest development projects shall be made known not later than four (4) months after such tenders were issued. Within 4 months More than 4 week but less than 5 months More than 5 months Within 4 months More than 4 week but less than 5 months More than 5 months
4 0 0 100 0 0
8 Actions to forward the contract progress payment documents to the Treasury shall be undertaken within one (1) month from the date of application provided all conditions are fulfilled. Within 1 month More than 1 month but less than 2 months More than 2 months Within 1 month More than 1 month but less than 2 months More than 2 months
0 0 0 0 0 0
9 Performance bonds shall be released within one (1) month after the expiry date of such bonds. Within 1 month More than 1 month but less than 2 months More than 2 months Within 1 month More than 1 month but less than 2 months More than 2 months
0 0 0 0 0 0
10 All complaints pertaining to forestry services shall be acted upon within three (3) days after such complaints were received. Within 3 days More than 3 days but less than 7 days More than 7 days Within 3 days More than 3 days but less than 7 days More than 7 days
5 0 0 100 0 0
  Overall
182 2 0 99 1 0

Client's Charter Achievement June 2017

 

Achievement of Client's Charter FDPM  

For June 2017

NO CLIENT'S CHARTER NO. OF ACTIVITIES THAT ACHIEVED THE TARGET

PERCENT (%) PERFORMANCE
BY TARGET
1 All requests for information on management, development and conservation of forest resources as well as forest industries shall be entertained within one (1) week from the date such requests were made except for information not readily available in the Department. Within 1 week More than 1 week but less than 2 weeks More than 2 weeks Within 1 week More than 1 week but less than 2 weeks More than 2 weeks
3 0 0 100 0 0
2 Technical advice on management, development and conservation of forest resources, as well as forest industries shall be forwarded within two (2) weeks from the date such requests were made except for matters requiring specific studies. Within 2 week More than 2 week but less than 4 weeks More than 4 weeks Within 2 week More than 2 week but less than 4 weeks More than 4 weeks
21 0 0 100 0 0
3 All requests for unrestricted publications shall be distributed within two (2) weeks from the date such requests were made Within 2 week More than 2 week but less than 4 weeks More than 4 weeks Within 2 week More than 2 week but less than 4 weeks More than 4 weeks
1 0 0 100 0 0
4 All applications to attend in-service training organized by the Department shall be notified within two (2) weeks after the closing date for such applications. Within 2 week More than 2 week but less than 4 weeks More than 4 weeks Within 2 week More than 2 week but less than 4 weeks More than 4 weeks
0 0 0 0 0 0
5 All applications to attend courses at the Forestry School in Kepong and the Logging Training Centre in Terengganu shall be notified within one (1) month after the dates of interviews. Within 1 month

More than 1 month but less than 2 months

More than 2 months Within 1 month

More than 1 month but less than 2 months

 More than 2 months
0 0 0 0 0 0
6 All progress reports on forest development projects shall be submitted to the central agency not later than the date stipulated. Before the stipulated date On the stipulated Date Over the stipulated date Before the stipulated date On the stipulated Date Over the stipulated date
0 2 0 0 100 0
7 Results of tenders for the implementation of forest development projects shall be made known not later than four (4) months after such tenders were issued. Within 4 months More than 4 week but less than 5 months More than 5 months Within 4 months More than 4 week but less than 5 months More than 5 months
4 0 0 100 0 0
8 Actions to forward the contract progress payment documents to the Treasury shall be undertaken within one (1) month from the date of application provided all conditions are fulfilled. Within 1 month More than 1 month but less than 2 months More than 2 months Within 1 month More than 1 month but less than 2 months More than 2 months
0 0 0 0 0 0
9 Performance bonds shall be released within one (1) month after the expiry date of such bonds. Within 1 month More than 1 month but less than 2 months More than 2 months Within 1 month More than 1 month but less than 2 months More than 2 months
0 0 0 0 0 0
10 All complaints pertaining to forestry services shall be acted upon within three (3) days after such complaints were received. Within 3 days More than 3 days but less than 7 days More than 7 days Within 3 days More than 3 days but less than 7 days More than 7 days
5 0 0 100 0 0
  Overall
34 2 0 94 6 0

Contact Us

Forestry Department of Peninsular Malaysia Headquarters,
Jalan Sultan Salahuddin,
50660 Kuala Lumpur
Phone. No: 603-26164488
Fax: 603-26925657
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

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Tag Cloud

Kapur (Dryobalanops aromatica)
kapur1 kapur2

Description:

Dryobalanops aromatica, commonly known as Kapur, is a species of plant in the Dipterocarpaceae family. The species name aromatica is derived from Latin (aromaticus = spice-like) and refers to the smell of the dammar (resin). This species was one of the main sources of camphor and attracted early Arab traders to Borneo, at that time worth more than gold, and used for incense and perfumes. It is found in Sumatra, Peninsular Malaysia and Borneo. It is a large emergent tree, up to 65 m or even 75 m tall, found in mixed dipterocarp forests on deep humic yellow sandy soils. It is a heavy hardwood sold under the trade names of Kapur.

Giam (Hopea)
giam

Description: 

Vernacular names for the heavy timbers of Hopea spp. (Dipterocarpaceae) applied include giam (Peninsular Malaysia) with various epithets, selangan (Sabah and Sarawak). Major species include H. ferrea, H. helferi, H. nutans, H. pentanervia and H. semicuneata. The sapwood is yellow and is poorly defined from the heartwood, which is yellow with a greenish tinge when fresh and turns deep red-brown on exposure. Also known as Koki:r (Cambodia); Balau (Indonesia); Hin, Mai khaen fay and Mai la en (Laos); Thingyan (Myanmar); Heavy hopea (Papua New Guinea); Saplungan and Yakal (Philippines); Krabok-krang, Lao Tao, Takian Hin, Takian-Nu and Takian-rak (Thailand); and Sao xanh (Vietnam).

Chengal (Neobalanocarpus heimii)
chengal1  chengal2

Description: 

Chengal tree is a popular hardwood tree. The natural distribution of this tree is restricted to Peninsular Malaysia, Singapore and Southern Thailand. Chengal is found in mixed dipterocarp lowland forests, especially on undulating lands, in swampy areas and sometimes in dry areas of swamp forests. Chengal is a durable hardwood timber and has a density of between 915 to 980 kilograms per cubic meter is normally used in heavy construction work, especially boats construction, pillars and bridges without the need to preserve because it is resistant from termites attacks. In Malaysia, a chengal tree grows in lowland areas less than 1000 meters elevation, especially in areas with good water drainage. Normally chengal tree grows well in the areas that receive rainfall more than 2000 millimetres per year and no drought.

Balau (Shorea sp.)
balau1 

Description: 

Pokok Balau (Shorea sp.) merupakan spesies dipterokarpa tergolong dalam kumpulan kayu keras berat dan mempunyai ketahanan yang tinggi. Kayunya amat sesuai digunakan di dalam pembuatan pembinaan dan pembuatan perabot. Spesies ini menghasilkan resin atau damar yang secara tradisinya, resin ini digunakan dalam pembuatan obor dan sekarang digunakan dalam industri pembuatan cat dan varnish. Ia juga digunakan sebagai bahan emulsi dan penstabil untuk pengeluaran cat dan dakwat percetakan. Pokok Balau mempunyai taburan yang meluas di sekitar Sumatra, Thailand dan Semenanjung Malaysia. Spesies ini biasanya tumbuh dengan subur di kawasan lembah dan berbukit.

Merbau (Intsia spp.)
merbau

Description: 

Has an orangish-brown color when freshly cut, which ages to a darker reddish-brown. Color between boards can be highly variable. There are also small yellow mineral deposits found throughout the wood, making it easier to separate from other lookalikes. These yellow deposits are water-soluble and can cause staining.

Karas (Aquilaria)
karas

Description: 

Aquilaria tree is a species under the Thymelaeaceae family. In Peninsular Malaysia, there are five (5) species that were identified namely: Aquilaria malaccensis, Aquilaria microcarpa, Aquilaria hirta, Aquilaria beccariana and Aquilaria rostrata. Aquilaria trees can naturally produce agarwood from the response of the tree to fungi infection, injury and pest attack. This tree will produce a kind of oil with a distinctive smell to protect the injured parts such as the stems, branches and roots. The oil will eventually harden and is known as resin. Agarwood can be categorized into various grades. In the Forestry Department of Peninsular Malaysia, the grade of agarwood is determined based on their characteristics such as color, size/shape, odor and thickness. This grade is used for the purpose of tax collection before the product is sold.