Public Service Counselling Associates (AKRAB) is a specific name for officers and staff appointed as AKRAB members upon completion of the Basic Counselling Skills Enhancement Programme (PPKK). Circular No. 18 for 2005 stated the application of psychology in human resource management.  AKRAB must be trained at two (2) levels of PPKK. The name AKRAB is a combination of basic compulsory values for a counselling associate, namely Honesty (Amanah), Commitment (Komitment), Rational (Rasional), Morals (Akhlak) dan Smart (Bestari).

AKRAB has the concept of “friend helping friend” in building team spirit, closeness as well as building each other’s potential respectively. It is also a support group that emphasises upon humanistic relationships.   

The robustness of an organisation depends on the commitment and expertise contributions of its members. Without the commitment of the members, the activities of the counsellors will be seen as a burden. Thus, it is hoped that the formation of AKRAB within the organisation will establish a working group that has a strong commitment to the organisation.

•    To create competent officers;
•    To create a harmonious working environment;
•    To help reduce problems incurred by the officers; and
•    To increase empathy among members of the organisation.

EXCELLENT AKRAB, OUTSTANDING CIVIL SERVICES

“MAKING AKRAB AS THE MOVER TOWARDS HUMAN CAPITAL DEVELOPMENT IN HUMAN RESOURCE MANAGEMENT”

•    To dispense guidance services to members of the organisation;
•    To assist officers in need of help in dealing with personal problems;
•    To act as an intermediary between officers and Psychology Officers in suitability problem screening; and
•   To establish a good relationship with the management of human resources party in the agency to facilitate the implementation of AKRAB activities.

•    To share knowledge and Information;
•    To support changes;
•    To strengthen the spirit;
•    To share problems;
•    To have teamwork culture; and
•    To set changes.

AKRAB Department Forestry Peninsular Malaysia (FDPM) has also been recognized at the ministry level with the AKRAB Dynamic Award on 19 July 2017 in conjunction with AKRAB Seminar and AKRAB General Meeting at Ministry Level in 2017. This award takes into account the positive activities of AKRAB FDPM in cultivating knowledge and training systematically in addition to having strategic planning in the role of AKRAB FDPM enhances the image of AKRAB and the organization.

In addition, in 2019, AKRAB FDPM also received the Innovative AKRAB Award on 23 October 2020. This reward takes into account the leadership of AKRAB FDPM in managing AKRAB activities in line with the objectives of the establishment of AKRAB. In addition, AKRAB FDPM's continuous efforts in increasing the involvement of the Department's staff and documentation are always organized and updated.

Apart from that, one of the members of AKRAB FDPM, Puan Zulnaidah binti Manan was awarded the AKRAB Utama Award on 23 October 2019. This award is a recognition to AKRAB members who have personality, commitment and play a key role and can produce quality work to improve the image AKRAB at the department level. He is also the main reference and active in the implementation of AKRAB activities.

With the recognition of these awards, AKRAB FDPM is ready to provide guidance services to colleagues and strengthen counselling and guidance activities in the Department.

Among the strengthening courses that have been attended by members of AKRAB FDPM are: