1. All requests for information on management, development and conservation of forest resources as well as forest industries shall be entertained within one (1) week from the date such requests were made except for information not readily available in the Department.

  2. Technical advice on management, development and conservation of forest resources, as well as forest industries shall be forwarded within two (2) weeks from the date such requests were made except for matters requiring specific studies.

  3. All requests for unrestricted publications shall be distributed within two (2) weeks from the date such requests were made

  4. All applications to attend in-service training organized by the Department shall be notified within two (2) weeks after the closing date for such applications.

  5. All applications to attend courses at the Forestry School in Kepong and the Logging Training Centre in Terengganu shall be notified within one (1) month after the dates of interviews.

  6. All progress reports on forest development projects shall be submitted to the central agency not later than the date stipulated.

  7. Results of tenders for the implementation of forest development projects shall be made known not later than four (4) months after such tenders were issued.

  8. Actions to forward the contract progress payment documents to the Treasury shall be undertaken within one (1) month from the date of application provided all conditions are fulfilled.

  9. Performance bonds shall be released within one (1) month after the expiry date of such bonds.

  10. All complaints pertaining to forestry services shall be acted upon within three (3) days after such complaints were received.

Contact Us

Forestry Department of Peninsular Malaysia Headquarters,
Jalan Sultan Salahuddin,
50660 Kuala Lumpur
Phone. No: 603-26164488
Fax: 603-26925657
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

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