Public Service Counselling Associates (AKRAB) is a specific name for officers and staff appointed as AKRAB members upon completion of the Basic Counselling Skills Enhancement Programme (PPKK). Circular No. 18 for 2005 stated the application of psychology in human resource management. AKRAB must be trained at two (2) levels of PPKK. The name AKRAB is a combination of basic compulsory values for a counselling associate, namely Honesty (Amanah), Commitment (Komitment), Rational (Rasional), Morals (Akhlak) dan Smart (Bestari).
AKRAB has the concept of “friend helping friend” in building team spirit, closeness as well as building each other’s potential respectively. It is also a support group that emphasises upon humanistic relationships.
The robustness of an organisation depends on the commitment and expertise contributions of its members. Without the commitment of the members, the activities of the counsellors will be seen as a burden. Thus, it is hoped that the formation of AKRAB within the organisation will establish a working group that has a strong commitment to the organisation.
• To create competent officers;
• To create a harmonious working environment;
• To help reduce problems incurred by the officers; and
• To increase empathy among members of the organisation.
EXCELLENT AKRAB, OUTSTANDING CIVIL SERVICES
“MAKING AKRAB AS THE MOVER TOWARDS HUMAN CAPITAL DEVELOPMENT IN HUMAN RESOURCE MANAGEMENT”
• To dispense guidance services to members of the organisation;
• To assist officers in need of help in dealing with personal problems;
• To act as an intermediary between officers and Psychology Officers in suitability problem screening; and
• To establish a good relationship with the management of human resources party in the agency to facilitate the implementation of AKRAB activities.
• To share knowledge and Information;
• To support changes;
• To strengthen the spirit;
• To share problems;
• To have teamwork culture; and
• To set changes.